All Systems Operational

About This Site

Welcome to the Engineering Information Technology (EIT) Service Status Page. EIT utilizes this platform to proactively disseminate service status information for systems under its management. Additionally, we endeavor to communicate service status for systems managed by the Division of Information Technology (DIT). However, users are strongly advised to refer to the DIT’s service status page (https://itsupport.umd.edu/itsupport?id=services_status) for the most comprehensive and up-to-date information on systems maintained by the campus.

Email, Communication, & Collaboration Operational
Engineering Websites Operational
Gmail Operational
Google Calendar Operational
Google Groups Operational
Pantheon Hosted Websites Operational
Zoom Operational
Confluence Operational
Jira Operational
Digital Signage (Xibo) Operational
Networking & Connectivity Operational
Wireless Network (eduroam, umd-iot, umd-guest) Operational
Wired Network Operational
GlobalProtect VPN Operational
File Storage & Backup Operational
Box Operational
Google Drive Operational
Code42 Backup Operational
Kumo (Cloud Storage for on-campus PCs) Operational
Learning Technologies Operational
PrairieLearn Operational
Virtual Computer Lab (VCL) Operational
Printing Services Operational
WEPA Print Stations Operational
PrinterLogic Operational
Room Reservations & Scheduling Operational
Robin Website (Room Reservations) Operational
Robin Displays (Room iPads) Operational
Booked Scheduler Operational
Support & Resources Operational
Email Support (JitBit Ticketing System) Operational
Self-service Support (AskEng Knowledgebase) Operational
Remote Support Operational
Specialized Services Operational
Proposals System - ENGR ADR Operational
Proposals System - VPR Operational
Pinpoint Makerspace Management System Operational
PaperCut MF & PaperCut Job Ticketing Operational
Asset Management System Operational
GitLab Operational
UMDashboards Operational
Amazon Web Services EC2 (us-east-1) Operational
Amazon Web Services RDS (us-east-1) Operational
Harbor Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 12:01 EDT
Monitoring - A fix has been implemented by DIT and we are monitoring the results.
Sep 3, 10:55 EDT
Identified - Engineers at DIT have identified the problem and are working on a resolution.
Sep 3, 10:53 EDT
Investigating - A networking issue is impacting some EIT hosted services in AWS. Engineers at Division of IT are looking into the issue.
Sep 3, 10:11 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - PaperCut will remain restricted to campus indefinitely until the vendor provides adequate assurances that making the platform publicly available is again safe.
Sep 1, 13:12 EDT
Investigating - PaperCut and PaperCut Job Ticketing have been restricted to campus and/or the VPN, effective immediately, while the vendor investigates a potential security vulnerability.
Aug 27, 07:53 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026